We want you to love what you buy. If you don't, you have 30 days from delivery to return it.
ELIGIBILITY
- The item must be unused, in the same condition you received it, and in its original packaging with all accessories.
- Proof of purchase (your order number) is required.
- For hygiene reasons, in-ear products can only be returned if the ear tips are unused and the seal is intact, unless the item is defective.
HOW TO START A RETURN
1. Email pkendy293@gmail.com with your order number and the reason for the return.
2. We will reply within 24 hours with the return address and instructions.
3. Ship the item back. Please do not send items back without contacting us first.
RETURN SHIPPING
The customer pays return shipping for change-of-mind returns. If the item arrived damaged, defective or wrong, we cover return shipping and send a replacement or full refund.
DAMAGED OR WRONG ITEMS
Contact us within 7 days of delivery with your order number and a photo of the problem.
REFUNDS
Once we receive and inspect your return, we will email you to confirm. Approved refunds go back to your original payment method within 5–10 business days. Original shipping charges, if any, are not refunded.
EXCHANGES
The fastest way to get a different item is to return the one you have and place a new order.
CONTACT
pkendy293@gmail.com
4703 W 30th Street #1027, Indianapolis, IN 46222, USA