Frequently Asked Questions
How long does shipping take?
Orders ship within 3–7 business days. Delivery in the U.S. usually takes 3–7 business days after that.
How much is shipping?
We are offering free standard shipping on all U.S. orders for 3 months. Any other shipping charges are shown at checkout before you pay.
How do I track my order?
You will get an email with a tracking number when your order ships. Use it to follow your package on the carrier’s website. If you can’t find the email, contact us with your order number and we will send it again.
Do you ship outside the U.S.?
We ship to Canada and selected countries. Customs duties and taxes, if any, are paid by the customer. See our Shipping Policy for details.
Can I return an item?
Yes. You have 30 days from delivery to return an unused item in its original packaging. See our Returns & Refunds page and Refund Policy for details.
My item arrived damaged. What do I do?
Email us within 7 days of delivery with your order number and a photo. We will send a replacement or a full refund at no cost to you.
Is my payment secure?
Yes. Checkout is processed by Shopify with SSL encryption. We never see or store your full card number.
How can I contact you?
Email pkendy293@gmail.com. We reply within 24 hours, 7 days a week.